It looks like your location doesn't match this site, switch to another location?
Save $100 off The Wide Iron
d h m s
Last chance to save $100 off The Wide Iron

Cloud Nine Product Warranty

Product Warranty

Style with the peace of mind that your hair straightener, dryer or curler is covered by the Cloud Nine product warranty.

Cloud Nine products are manufactured to the highest quality standards. In the unlikely event that your product develops a fault, our warranty covers repair or replacement within the guarantee periods below.

Product Manufacturer's Guarantee Period Extended Warranty Period
Accessories - -
Curlers 1 YEAR 3 YEARS
Dryers - The Airshot 1 YEAR -
Dryers - The Airshot Pro 1 YEAR 2 YEARS
Gift with purchase - Earbuds 1 Year -
Gift with purchase - Travel Hair Dryer 1 YEAR -
Hot Brush 1 YEAR 3 YEARS
Straighteners - Full Range* 1 YEAR 3 YEARS

In the unlikely event that your product has developed a fault, please visit our returns page where we’ll help you find a solution.

How to active your extended warranty

You must activate your extended warranty by registering your product within 14 days of purchase. Proof of purchase from a recognised retailer is required for verification. Our warranty is not valid on unregistered products.

Register your product.

View our Warranty Terms and Conditions.

Return a faulty product

In the unlikely event that your product develops a fault within its warranty period, please visit our returns page where we’ll help you find a solution.

Got a question? Get in touch
Contact our Customer Experience Team for help by visiting our Help Centre. You can contact a team member via our Live Chat function or by sending a message.