Covid-19 Delivery Update:
To ensure that deliveries arrive as soon as possible we have upgraded ALL deliveries to Express Shipping, however Australia Post has advised there may some delays in certain territories due to Covid-19 restrictions. For further information see Australia Post’s alerts here.
FREE on all orders over $100, in most instances this is a next business delivery date service, but this is subject to location of delivery.
Orders under $100 will have a $12 charge for Express postage.
We work with Australia Post as our preferred courier. At times we may use a different courier service, but we will inform you about this on your order confirmation. Find out more information about Australia Post’s Express Next Day Network.
Delivery charges and estimated delivery times outside the UK are as follows:
• New Zealand: FREE Standard Postage on orders over $100 5 – 10 business days
Orders under $100 will have a $10 charge for Standard postage.
We try our very best to inform our customers of any potential delay. Occasionally, delays can happen, which are often beyond our control. We work hard with our courier to deliver within the times quoted, but we cannot guarantee timely delivery. Your delivery will be a collaborative process through Australia Post and NZ Post.
All orders placed before 11am AEST Monday-Friday will be dispatched on the same business day. This however is subject to change during busy trading periods. Once the order is placed we will keep you updated on timings. If your order was placed after 11am, and all items are available, your order will be dispatched next business day.
Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and excludes both Australian and New Zealand public holidays.