cloudninehair.com.au puts the safety and security of our customers first. As a result, we have a number of online security measures in place to ensure that our transaction process is extremely safe and that our customers’ information is secure.
When buying or selling online, caution must always be exercised. The majority of online transactions are completed without incident, so simply follow the guidelines below to help ensure that your online shopping experience is as safe and secure as possible:
• If you’re using a public computer or terminal, always log out when you complete an online session.
• cloudninehair.com.au will never email or call you to ask you to disclose or verify your credit card or bank account details.
• If you are contacted by, or receive an unsolicited e-mail from an unknown person or company, and are asked to confirm or provide your password, personal or banking information, please do not respond and report the incident to cloudninehair.com.au for investigation immediately.
• If you receive what you suspect is a ‘spoof’ cloudninehair.com.au e-mail, please report the incident to us.