Terms & Conditions

Please read the Terms & Conditions. By accessing and using cloudninehair.com you are fully accepting the terms, conditions and disclaimers.

Gift of Gold Terms & Conditions

Exclusive online offer. Limited edition carry case, paddle brush and clips valued at $100 Offer applies to full-sized Cloud Nine Items (The Original Iron, The Wide Iron, The Micro Iron, The Airshot, The Original Wand, The Curling Wand, The Waving Wand, The O Ultimate Set & The O POd) and does not include any further promotional offers or discounts. Offer ends 11.59pm 28/2/2019 or while stocks last. No further discounts or promotions apply.

Acceptance of Terms

Welcome to www.cloudninehair.com (“the Website”).

Unil Electronics Europe Ltd provides the Website and all of its functionality
to you subject exclusively to these Terms and Conditions. You will not use the
Website for any purpose that is unlawful or prohibited by these Terms and
Conditions. By using the Website you are fully accepting the terms, conditions
and disclaimers contained in this notice. If you do not accept these Terms and
Conditions you must immediately stop using the Website. All prices shown are in
AUD Dollars and unless otherwise expressly indicated, include GST but exclude
handling and delivery charges. Privity Pty Ltd ACN 007 887 729 trading as
Haircare Australia (“Haircare Australia”) is the distributor for
Cloud Nine in Australia, however this Website is provided and operated by Unil
Elecronics Europe Ltd and your remedies in using it, or in respect of the
Products, are against Unil Electronics Europe Ltd to the exclusion of Haircare Australia.


The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

Changes to Website

Cloud Nine reserves the right to:

  • change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Cloud Nine shall not be liable to you for any such change or removal; and
  • change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

    Links to Third Party Websites

    The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.


    • All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Unil Electronics Europe Ltd or otherwise used by Unil Electronics Ltd as permitted by law.
    • In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

    Disclaimers and Limitation of Liability

  • The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  • To the extent permitted by law, Unil Electronics Europe Ltd will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
  • Unil Electronics Europe Ltd makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
  • Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Unil Electronics Europe Ltd for death or personal injury as a result of the negligence of Unil Electronics Europe Ltd or that of its employees or agents.

  • Indemnity

    You agree to indemnify and hold Unil Electronics Europe Ltd and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Unil Electronics Europe Ltd arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


    To the extent permitted by law, you unconditionally free, release and discharge Privity Pty Ltd ACN 007 887 729 trading as Haircare Australia, its related entities, affiliates, partners, authorised distributors, licensees and licensors and each of their respective officers, employees and agents from any claim or cause of action (including in contract, tort or under statute) arising in connection with the Products or your use of this Website. This does not apply to any statutory rights and remedies of the purchaser under the Competition and Consumer Act 2010 (Cth) (including its Schedules and accompanying Regulations) and/or other applicable State, Territory or federal regulations or laws in Australia which cannot lawfully be excluded.


    If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

    Governing Law

    These Terms and Conditions shall be governed by and construed in accordance with the law of Australia and you hereby submit to the exclusive jurisdiction of the Australian courts.

    Cloud Nine’s Australian distributor: Haircare Australia, 17 – 21 Commercial St, Marleston, SA 5033 Australia

    Got a Question?
    Just get in touch

    We’re here to help! Simply pick up the phone to speak to an expert member of our team or send us an email by completing this form.

    Call us on...

    Australia 1300 956 735


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