FREE STANDARD SHIPPING
Every Cloud Nine product is created to the highest standards and thoroughly checked before it leaves us. But if for any reason you need to return a Cloud Nine product we’ll ensure the whole process is as simple and speedy as possible.
We offer a 12 month replacement or repair guarantee on all electrical items, and 6 months for The O rollers subject to the fault being a manufacturer error. We undertake to provide you with a replacement product subject to the terms of this guarantee and in accordance with the consumer protection act.
In order to qualify for your 12 month manufactures warranty you must activate it by registering your product online within 14 days from date of purchase here.
We’re incredibly proud of the quality of all Cloud Nine products. Manufactured to the highest possible standards, they’ll provide you with an incredible level of performance when used in accordance with our instructions.
Each and every Cloud Nine product has been individually tested before leaving our factory. However, should your product prove to be ineffective in any way, due to faulty workmanship or materials within its warranty period, i.e. 12 months on all electrical, 6 months for The O rollers and clips, we undertake to provide you with a repair, replacement or refurbished product at our sole discretion and subject to the terms of this guarantee.
In order to qualify for your 12 month manufactures warranty you must activate it by registering your product online within 14 days from date of purchase here. This does not affect your consumer rights.
GOT A QUESTION? JUST GET IN TOUCH
We are here to help you! Just pick up the phone to talk to a qualified member of our team
Call Us On...
Australia 1300 956 735
“Service rating : Brill service.. and happy with my free gift which was a wonderful cloud nine vanity bag that carries all of my hair accessories.
Product : I’ve always used ghd straighteners, as my hair is so curly and like most people.. you always want the opposite of what you have got. The ghd’s...”
Pay it in 4 | Interest-Free
At checkout, select Afterpay as payment method
No new cards, use your own existing payment card
Simply complete your checkout
No long forms, instant approval online
Pay over four simple instalments
Pay every 2 weeks, enjoy your purchase right away
All you need to apply is to have a credit card, to be over 18 years of age, and to be a resident of the country offering Afterpay. Min-spend $99, Max-spend $1000.
Late fees and additional eligibility criteria apply
For complete terms visit https://www.afterpay.com/terms