Product Warranty

PRODUCT WARRANTY

Every Cloud Nine product is created to the highest standards and thoroughly checked before it leaves us. But if for any reason you need to return a Cloud Nine product we’ll ensure the whole process is as simple and speedy as possible.

We offer a 12 month replacement or repair guarantee on all electrical items, and 6 months for The O rollers subject to the fault being a manufacturer error. We undertake to provide you with a replacement product subject to the terms of this guarantee and in accordance with the consumer protection act.

In order to qualify for your 12 month manufactures warranty you must activate it by registering your product here online within 14 days from date of purchase here.

Your manufacturer’s guarantee

We’re incredibly proud of the quality of all Cloud Nine products. Manufactured to the highest possible standards, they’ll provide you with an incredible level of performance when used in accordance with our instructions.

Each and every Cloud Nine product has been individually tested before leaving our factory. However, should your product prove to be ineffective in any way, due to faulty workmanship or materials within its warranty period, ie 12 months on all electrical, 6 months for The O rollers and clips, we undertake to provide you with a repair, replacement or refurbished product at our sole discretion and subject to the terms of this guarantee.

In order to qualify for your 12 month manufactures warranty you must activate it by registering your product here online within 14 days from date of purchase here. This does not affect your consumer rights.

GOT A QUESTION? JUST GET IN TOUCH

We are here to help you! Just pick up the phone to talk to a qualified member of our team

Call Us On...

Australia 1300 956 735

Email info@cloudninehair.com.au

“Service rating : Fantastic service. Great to get student discount so we got a mini straightener too! Arrived the next day. Brilliant!
Product : Super smooth. Great for short hair and travelling”

0

Shopping Bag

Total
$0.00
Delivery (Estimated)
$0.00
Total
$0.00
OR 4 EQUAL PAYMENTS OF WITH Afterpay
Afterpay

Shop now | Enjoy now | Pay later

Pay it in 4 | Interest-Free

At checkout, select Afterpay as payment method

At checkout, select Afterpay as payment method

No new cards, use your own existing payment card

Simple complete your checkout

Simply complete your checkout

No long forms, instant approval online

Pay over four simple instalments

Pay over four simple instalments

Pay every 2 weeks, enjoy your purchase right away

All you need to apply is to have a credit card, to be over 18 years of age, and to be a resident of the country offering Afterpay. Min-spend $99, Max-spend $1000.

Late fees and additional eligibility criteria apply
For complete terms visit https://www.afterpay.com/terms