WHAT IS KLARNA?

Klarna is our latest payment option, allowing you to shop now and pay later. Klarna is a global payment and shopping provider that takes end-to-end responsibility for your payment. Klarna allows shoppers to buy now and pay later at more than 200,000 retailers around the world.

HOW TO USE KLARNA:

It really couldn’t be easier to use Klarna. Simply select which award-winning CLOUD NINE products you would like, adding them to your bag as usual. Then, choose Klarna as your payment method, pay your first instalment at checkout and then pay the remainder every fortnight.

AM I ELIGIBLE?

Klarna is only available to AU customers aged 18 or over.

Pay later is dependent on a soft credit check, your previous credit history and with several other factors, including at what time you place your order.

Klarna performs a credit check when you first create a one-time card in the shopping app or the first time you pay a seller with Klarna through their site. We may perform other credit checks for future purchases you make to keep our commitment to lending responsibly. The check is completed by a third party, Illion.

This check will be visible on your credit report and could have a small impact on your credit score.

You can review your latest buys and settle your monthly statement at any time by downloading the Klarna app.

If you need further assistance you can contact Klarna’s customer care team for free, or use their online chat service.

Contact Klarna’s Customer Service or take a look at our Klarna FAQs.

Please note, your credit score will be affected if you don’t pay Klarna for your order.